Policy for Returns
We do accept Returns/Exchanges for any product which has NOT been mounted, worn, bent, altered, stained, or damaged. A Return Fee of $20.00 per order plus shipping fees will be charged for all Refunds. Marsco Technologies will accept returns/exchanges for products in (I) unused condition, within 30 days of customer's receipt of goods. If you are not satisfied with your purchase, please contact us first (within 30 days) for return instructions. All refunds will be processed using the same method as the original payment method, (II) minus the original shipping charges. Instead of a refund, you may also request an exchange for a similar or different product. In the event of an Exchange, you will be charged again for shipping as per your selected preference.

• Product returns are the responsibility of the customer. Please ensure that returned goods are packaged carefully, to avoid damage during transit.
• We are not responsible for Customs fees and taxes for returned goods into / from foreign countries.

(I) Unused condition: refers to any product that has NOT been damaged, mounted, worn, bent, torn, altered or stained. Please do not mount, wear or use any product if you intend on returning it. (II) Minus original shipping charges: This includes the original shipping charges paid by Marsco Technologies. Full refunds (including original shipping fees) will be processed for items that are returned to us due to factory defects ONLY -  Please e-mail us first before returning any orders: info@firerangersafety.com

 

How To Return An Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 30 days of your purchase.

• Please email info@firerangersafety.com to request a refund

Mail your returned item to:
Customer Service Department

Marsco Technologies Inc.

 

23 Carmichael Court Halifax Nova Scotia B3T 1T1 Canada<

• Include in your package the completed form stating the reason for your return and the original receipt.